Privacy Policy
Information We Collect
Personal details (name, email, phone number)
Health information voluntarily provided during bookings, consultations, or symptom checker usage
Device/browser data for security and analytics
Interaction history on our platform (pages visited, time spent, actions taken)
How We Use Your Information
To confirm appointments and send reminders
To match patients with the appropriate therapist or service
To improve user experience and site performance
For marketing communications (only with your consent)
Data Sharing & Third Parties
We never sell your personal information
We may share data with HIPAA-compliant service providers (e.g., email systems, payment processors) only for essential functionality
Legal disclosures will be made only when required by law or with explicit user consent
Cookie Policy & Analytics
We use cookies to enhance website performance, remember user preferences, and track engagement
See our full Cookie Policy for details (linked)
Data Storage & Security
All data is encrypted and stored on secure servers
Access to health information is restricted to authorized care team members only
We use firewalls, SSL encryption, and monitoring tools
Data Retention
We retain patient data as required under the Clinical Establishments Act or other applicable local laws, typically for 3–5 years from last interaction.
Your Rights
Access or request deletion of your personal data
Request a copy of the data we hold about you
Opt-out of marketing communications at any time
Children’s Privacy
We do not knowingly collect data from children under the age of 13 without parental consent.
Updates to the Policy
We reserve the right to update this Privacy Policy. The “Last Updated” date will always reflect the latest revision.
Contact
For any privacy concerns, write to: privacy@mindbridge.in