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Background
NexaHealth, a prominent healthcare provider, faced issues with their outdated mobile app, which led to inefficiencies in patient engagement and administrative processes. The app struggled with user experience and lacked necessary integrations with their electronic health records (EHR) system.
The Challenge
The primary challenge was to overhaul the app’s design and functionality to improve usability and integrate seamlessly with existing EHR systems. NexaHealth needed a solution that would streamline appointment management and enhance patient communication.
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Our Approach
Zeal Agency undertook a comprehensive redesign focusing on:
User Experience: Developed a modern, intuitive interface to simplify appointment scheduling and management.
Integration: Created custom APIs for smooth data transfer between the app and EHR systems.
Notifications: Added real-time notifications to keep patients informed about their appointments and health updates.
Results
The new app design led to a 30% boost in patient engagement and a 20% decrease in administrative workload. Patient feedback was overwhelmingly positive, and the integration improved overall operational efficiency.
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